safekeep your data…personally

These days it is so important to guard your old data. Read the story below, taken from NBC affiliate 11 in Cincinnati. A customer trusted a local retail chain with erasing the data and destroying the hardware.

When computer drive crash give us a call. Our tech will personally come out with a new drive in hand. Your old data will be transferred to the new drive. the drive will be installed and the old drive removed. At that point the decision is yours. Keep the drive or watch the tech physically destroy the drive on site.

We also have options for storing your data, online behind our secure server.

CINCINNATI — A year ago, Henry and Roma Gerbus took their computer to Best Buy in Springfield Township, Ohio, to have its hard drive replaced.

Henry Gerbus said Best Buy assured him the computer’s old hard drive — loaded with personal information — would be destroyed.

“They said ‘rest assured.’ They drill holes in it so it’s useless,” Gerbus told television station WLWT.

A few months ago, Gerbus got a phone call from a man in Chicago.

“He said, ‘My name is Ed. I just bought your hard drive for $25 at a flea market in Chicago,’” said Gerbus. “I thought my world was coming down.”

Gerbus and his wife had good reason to worry.

A total stranger …had access to the couple’s personal information, including Social Security numbers, bank statements and investment records.

Through information listed on the hard drive, the man in Chicago was able to contact the couple.

“He said, ‘Do you want me to wipe it clean or send it to you?’ I told him to send it to me. I wanted it in my hands,” said Gerbus.

Gerbus received the hard drive a few weeks later.

As a precaution, the couple alerted the major credit bureaus to protect their information.

“I’m not leaving myself open to identity theft,” said Gerbus.

The station contacted Best Buy to figure out how the Gerbus’ hard drive wound up at a flea market outside Chicago.

Best Buy issued the following statement:

“Our company values and places the utmost importance on maintaining the privacy of our customers. We will fully investigate these allegations.”

In the meantime, Gerbus said he hopes the couple’s private information didn’t fall into the wrong hands.

“I don’t know if we’re going to have a problem,” said Gerbus. “I just don’t know.”

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